Frequently Asked Questions

How long will it take to receive my oder?

All orders are processed within 1–3 business days.

Standard shipping: About 10–20 business days. 

(This is an estimate, not guaranteed. Delays may happen during holidays or peak seasons.)

How can I track my order?

Once your order is shipped, we will send you a tracking number and tracking link by email.You can also check your order status in your account on our website.

Are your stickers safe for kids?

Yes! All our stickers are made with non-toxic, safe materials, suitable for children and daily use.

Are the wall & window decals removable?

Yes! Our wall decals and window decals are peel-and-stick, removable, and will not damage walls or leave residue.

What if my order is lost or damaged?

If your parcel is lost, damaged or defective, please contact us within 30 days of shipment with your order number and photos. We will resend a replacement or issue a refund.

Can I return or exchange my order?

Returns are accepted within 7 days of delivery. Items must be unused and in original packaging. Return shipping cost is the responsibility of the buyer.

Can I cancel my order?

You can cancel your order before it is shipped. Once shipped, we cannot cancel or change it.

Do you offer wholesale or bulk orders?

Yes, we warmly welcome it! Please contact us for more details and wholesale pricing.